The drive from our Sunnyvale shop to Loyola is short, about 5 miles, which matters less for how fast we show up and more for what we load on the truck before we leave. Loyola sits in the stretch of housing built mostly between the late 1960s and the 1970s, with a median build year around 1971 - right in the middle of the broader 1947-1987 window that covers most of this service area. Doors from that era were usually steel or aluminum sectional units, often with panel profiles that stopped being made decades ago. When one section on a Loyola door gets creased by a car bumper or caves in from a storm gust, it's rarely a part you can order off a shelf. With only about 1,273 households in Loyola, it's a small, consistent pocket of near-identical garage doors - which means we see the same panel failures repeat on this street and the next, not a random mix of eras and brands. That consistency is actually useful: once we've matched a panel profile for one house here, it narrows down fast for the next call.